1. Accepting these terms
By using wondrout.com or any of our apps, you agree to these terms. If you don't agree, don't use the service.
Two other documents form part of these terms where they apply to you: our Refund Policy if you buy anything, and our Creator Terms if you join the creator program. Our Privacy Policy explains what we do with your data.
2. Who we are
WondrOut is operated by WondrOut Pty Ltd (ABN 83 701 734 723), based in Perth, Western Australia. You can reach us at hello@wondrout.com. If you need a postal address for a formal notice, email us and we will provide one.
3. What WondrOut is
WondrOut is a curated discovery platform for spots around the world. We list places, let you save them, let you build day plans, and let you submit tips and share trips.
Most of WondrOut is free. Some trips, lists and guides are sold by independent creators — see section 6.
4. Your account
You can browse WondrOut without an account. You need one to sync saved spots across devices, to buy a paid list or guide, or to publish as a creator.
- You must be at least 16 to create an account, and at least 18 to sell content as a creator.
- Sign-in is by email. Keep access to that inbox secure — anyone who can read it can reach your account. You're responsible for what happens under your account.
- Give us a real email address. Don't create an account in someone else's name.
- You can delete your account at any time by emailing hello@wondrout.com. We'll delete it within 30 days. We keep purchase and payout records for as long as tax and accounting law requires, and anonymise the rest.
- We may suspend or close an account that breaks these terms. If you've paid for content and we close your account for a reason that isn't your fault, we'll refund what you've lost access to.
5. Your content (tips, reviews, photos, videos, trips)
What you can submit
- Tips and reviews about spots you've actually visited.
- Photos and videos of places, where you took them or have the right to share them.
- Shared trips — day plans you want to publish for others to follow.
- Reflections and ratings on your own day plans.
What you grant us
When you submit content, you give WondrOut a worldwide, royalty-free, non-exclusive licence to display, adapt, and promote that content in connection with the service. You keep ownership of what you wrote or shot — we don't claim it as ours. You can ask us to delete it anytime.
What you must not submit
- Content that's illegal, defamatory, harassing, or hateful.
- Personal information about other people (names, addresses, photos of identifiable strangers).
- Paid reviews or promotional content masquerading as a genuine tip.
- Content you don't own or don't have permission to share. This is the big one — see section 12.
- Scraped, auto-generated, or AI-generated content without disclosure.
Moderation
All tips and shared trips are reviewed before they go live. We may edit lightly for clarity or format. We may reject content that breaks these rules or just doesn't fit the tone of the platform. You'll be able to see whether your submission is published by visiting the spot it was attached to.
6. Paid trips, lists and guides
Some content on WondrOut is sold rather than free. Here's how that works.
- The creator is the seller. Paid trips, lists and guides are made and sold by independent creators. WondrOut operates the platform and collects payment on the creator's behalf through Stripe and Stripe Connect. We are not the author of that content and we don't independently verify every stop in it.
- Prices are shown at checkout in the currency you'll be charged, and include any tax we're required to collect. Payment is handled by Stripe — we never see or store your full card details.
- What you get. Once payment clears you get a personal, non-exclusive, non-transferable licence to access and use that content for your own travel, for as long as we reasonably keep it available. You may not resell it, republish it, or share your access with others.
- Delivery is immediate. Access is tied to the email address you bought with, and unlocks as soon as payment succeeds.
- Refunds are covered by our Refund Policy, which forms part of these terms.
- If a creator leaves or takes their content down, we'll keep what you've already bought available to you where we're able to, but we can't promise it forever. If we have to remove content you bought within 12 months of your purchase and can't give you equivalent access, email us and we'll sort out a refund.
Nothing in this section takes away the consumer guarantees you have under the Australian Consumer Law — see section 15.
7. Accuracy, and our use of AI
We use AI to help write parts of this site. Some spot descriptions, summaries, category tags and travel notes are drafted using AI tools and reviewed by our team before they're published. AI-drafted text can be confidently wrong — it can get a distance, a facility, or an access route wrong even when it reads well. Content written by a named creator is theirs, not ours and not AI-drafted, unless it says otherwise.
Everything else about a listing — opening hours, prices, addresses, access, travel times, whether a place still exists — is indicative only and can go stale. Always confirm with the venue before you drive somewhere.
Conditions change and some spots are remote, unpatrolled, or seasonal. Check tides, weather, fire and trail status yourself before you go.
If something on the site is wrong, tell us at hello@wondrout.com and we'll fix it. If you're a venue and a listing about you is inaccurate, we'll correct or remove it promptly.
8. Third-party venues
Spots listed on WondrOut are not endorsements in a legal sense. Venues, businesses, and locations we list aren't affiliated with WondrOut unless explicitly stated (e.g. a paid Featured Partner listing). We take no responsibility for anything that happens at or because of a listed spot — please use common sense and check safety conditions (tides, weather, opening status) before you go.
9. Partner listings and advertising
Some venues are paid partners (see our partners page). Paid listings are marked, typically with a "WondrOut Pick" or "Featured" badge. Sponsored trips, lists and guides carry a visible sponsor disclosure. Editorial placement and paid placement are clearly distinguished. We don't accept payment to remove negative reviews or manipulate rankings.
10. Intellectual property
WondrOut's branding, copy, photographs we've taken, and code are ours. Some photography on the site is supplied by creators or licensed from third parties, and is credited where credit is required. You're welcome to share links to spots and screenshots on social, but please don't copy our content wholesale (lists, written descriptions, photos we shot) without asking.
11. Embedded social videos (Watch feed)
The Watch tab plays short videos by embedding posts directly from Instagram and TikTok using their official embed APIs. The videos are served from those platforms — we don't host, copy, or modify them. The original creator owns the content; the platform owns the embed mechanism; we just curate which posts get featured because they relate to a spot we list.
If you're a creator and want a video featuring your content removed from the Watch feed, email hello@wondrout.com with the video URL or your handle. We'll remove it within 7 days. You can also remove it instantly yourself by deleting or privatising the original post on Instagram / TikTok — embeds disappear automatically when the source is gone.
If you're a user, tapping "Follow" on a Watch card takes you to the creator's profile on the original platform, where their terms of service apply.
12. Copyright complaints and repeat infringers
Users and creators upload photos and videos to WondrOut. We respect copyright and we act on complaints.
Reporting infringing content
If you believe something on WondrOut infringes your copyright, send us a notice at copyright@wondrout.com including:
- Your name, address, phone number and email.
- Identification of the work you say has been infringed.
- The URL or location of the material on WondrOut you want removed.
- A statement that you believe in good faith the use isn't authorised by the copyright owner, its agent, or the law.
- A statement that the information in your notice is accurate, and that you are the copyright owner or authorised to act for them.
- Your physical or electronic signature.
We act on complete notices within 7 days.
Designated agent (United States, DMCA)
For notices under the United States Digital Millennium Copyright Act, send your notice to copyright@wondrout.com in the form set out above. We are registering a designated agent with the United States Copyright Office; the agent's name, address and phone number will be published here once that registration is complete.
If your content was removed
We'll tell you what was removed and why. If you believe the removal was a mistake or that you have the right to post the material, reply with a counter-notice giving your contact details, identifying the material, and stating under penalty of perjury that you believe it was removed by mistake or misidentification. We may restore the material after 10 business days unless the complainant tells us they've started legal action.
Repeat infringers
We keep a record of copyright complaints against each account. We will suspend or permanently terminate the account of anyone who repeatedly posts infringing content, and we may do so after a single serious or deliberate infringement. A terminated creator forfeits access to the creator program; buyers of their content are handled under section 6.
13. Acceptable use
Don't:
- Scrape our data with bots or automated tools.
- Attempt to reverse-engineer or break the service.
- Submit spam, malware, or phishing links.
- Impersonate WondrOut staff or other users.
- Abuse the tip / review system to harass businesses or individuals.
- Resell, redistribute, or republish paid content you bought.
14. Deleting your content and your account
You can ask us to delete anything you've submitted by emailing hello@wondrout.com with either your device ID (run localStorage.getItem('pl_device_id') in your browser console on wondrout.com) or the text of what you submitted. We'll remove it within 30 days.
To delete your whole account and the data attached to it, email us from the address you signed up with and say so. See section 4 and our Privacy Policy for what we keep and why.
15. Disclaimer and liability
Your rights under Australian law come first. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that can't be excluded by agreement. If a guarantee applies and we're allowed to limit our liability for breaching it, our liability is limited to re-supplying the service or paying the cost of having it re-supplied.
Beyond that: WondrOut is provided "as is". We don't guarantee the service will be available, uninterrupted, accurate, or error-free, and we don't guarantee any particular experience at a place we list.
To the extent the law allows, we're not liable for indirect or consequential loss, and our total liability for any claim is limited to the greater of what you paid us in the 12 months before the claim, or AUD $100.
16. Indemnity (commercial users)
If you use WondrOut commercially — as a creator, a partner venue, or a business — you agree to cover our reasonable costs if a third party brings a claim against us because of content you submitted, something you sold through the platform, or your breach of these terms. This doesn't apply to consumers using WondrOut for personal discovery.
17. Termination
We may suspend or restrict access for anyone who breaks these terms. You can stop using WondrOut at any time — just close the tab and clear your browser data, or ask us to delete your account.
If your access ends, sections 10, 12, 15 and 16 keep applying. Content you bought is handled under section 6.
18. Changes to these terms
We may update these terms as the product changes. When we do, we'll update the "Last updated" date above, and for material changes we'll tell account holders by email or an in-app notice before they take effect. If you don't agree with a change, stop using the service and ask us to close your account. Changes don't apply retrospectively to purchases you've already made — the version published on the day you bought applies to that purchase.
19. Governing law
These terms are governed by the laws of Western Australia, Australia. Any disputes are handled in Perth courts. If you're a consumer outside Australia, this doesn't take away any right you have to bring a claim in your home courts where your local law gives you that right.
20. Contact
Questions, reports, takedown requests: hello@wondrout.com